Last Updated: [29/11/2024]

Welcome to the privacy policy of Terrace Garden India (TGI), referred to as “Policy.”

Terrace Garden India and its affiliates (collectively, “TGI”, “we”, “our”, or “us”) are committed to providing quality terrace gardening services. This Policy outlines our practices concerning the collection, storage, usage, processing, and disclosure of personal data that you share when you access or interact with our website at www.terracegardenindia.com or use services provided by us.

By using our website or services, you confirm that you have read, understood, and agree to this Privacy Policy.

1. Background and Key Information

(a) About Us:
TGI offers Architectural, Garden & Home Improvement Services. If you have any questions about this Policy or how we handle your personal data, please contact us at:

Email: indiaterracegarden@gmail.com

(b) How this Policy applies:
This Policy applies to users accessing or using our website or services (“Users”) and service providers offering services through our platform (“Service Providers”).

By using our services, you consent to the collection, use, storage, and disclosure of your personal data as described in this Policy.

(c) Third-Party Links:
Our website may contain links to third-party websites. Clicking on these links will redirect you to external sites not operated by us. We do not control these websites and are not responsible for their privacy practices.

2. Personal Data We Collect

We collect different types of personal data when you interact with our website or use our services, including:

  • Contact Data: Name, email address, phone number, location, postal address.
  • Identity Data: Your profile information, gender, preferences, etc.
  • Property and Home Data: Details about your terrace garden, property size, type, and features.
  • Transaction Data: Details about your payments, orders, and transaction history.
  • Usage Data: Information about how you interact with our platform (e.g., page views, clicks, and usage activity).

3. How We Collect Personal Data

We collect personal data through:

  • Direct Interactions: When you fill out forms, make inquiries, or interact with us.
  • Automated Technologies: We use cookies and similar technologies to collect data about how you use our website.
  • Third Parties: We may receive data from payment processors or social media services.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To communicate with you about services, promotions, and updates.
  • To process payments and fulfill orders.
  • To personalize your experience on our platform.
  • To comply with legal obligations and protect our rights.

5. Cookies

We use cookies to enhance your experience. You can disable cookies in your browser settings if preferred.

6. Disclosures of Your Personal Data

We may share your personal data with:

  • Service providers, partners, and contractors who assist us in operating the platform.
  • Legal authorities if required by law.

7. Access and Updating Your Personal Data

You can access, correct, or request deletion of your personal data by contacting us directly.

8. Data Security

We implement security measures to protect your personal data from unauthorized access.

9. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

10. Business Transitions

In the event of a merger, acquisition, or sale of assets, your data may be transferred.

11. Opt-Out

If you wish to opt out of marketing communications, you can contact us at indiaterracegarden@gmail.com

12. Updates to This Policy

We may update this Policy from time to time. Please review it periodically for changes. By continuing to use our services, you consent to these updates.

Terms and Conditions

Last Updated: [28/11/2024]

Please read these Terms and Conditions carefully before using the services of Terrace Garden India (TGI). By accessing or using our website www.terracegardenindia.com, you agree to be bound by these Terms and Conditions.

1. Services Provided

TGI offers terrace garden design, installation, and maintenance services. Detailed information about services can be found on our website.

2. Use of Our Platform

You agree to use the website and services for lawful purposes and will not use our platform to engage in any illegal or harmful activities.

3. User Accounts

To use certain services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring all information provided is accurate.

4. Payment and Transactions

By using our services, you agree to pay for the services rendered. Payments can be made through our secure payment gateways, including Apple Pay and Google Pay.

5. Intellectual Property

All content on the website, including text, images, logos, and designs, are the intellectual property of TGI and are protected by copyright laws.

6. Limitation of Liability

TGI is not liable for any direct, indirect, or consequential damages arising from the use of our services, website, or any third-party links.

7. Privacy

By using our platform, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

8. Termination

TGI reserves the right to suspend or terminate your access to our services if you violate any of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of India.

10. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will be posted on our website.